Auditable lead routing for scaling teams

A new foundation for high-performance lead routing workflows and programmatic access.

WorkOS
Air
Hebbia
Cortex
Dust
Decagon
Owner
Airbyte
Listen Labs
Profound
Wispr Flow
fal ai
Perplexity
Rillet
Routing engine diagram connecting HubSpot, Salesforce, Outreach, and Slack

Routing workflows

Best-in-class lead routing workflows with extensive GTM integrations.

Lead form mid-fill with enrichment waterfall in progress

Waterfall enrichment

Native waterfalls for the fastest mid-workflow enrichment on the market.

Round-robin assignment queues split by segment

Assignment queues

Tailored queues for round-robin distribution around territories and segments.

Audit log table showing successful and failed lead assignments

Audit logs

Comprehensive logs and error notifications to keep lead routing running smoothly.

Extensibility

Default MCP

Launch workflows, manage routing logic, and audit logs in the terminal.

Terminal window running Default MCP routing audit commands

Inbound lead routingwith enrichment and scheduling

Instant scheduling workflows with enrichment, lead qualification, and a calendar pop-up for demo requests on the site.

Demo request pipeline from form fill through enrichment, scoring, and scheduling

Built-in enrichment

Enrich every form fill with confirmable data waterfalls.

Logs & error notifications

Comprehensive workflow logs and error notifications if things break.

Email sequencing & Slack

Turn high-intent visits and page activity into real-time routing and follow-up.

Route and enrich CRM records

Replace Apex, HubSpot workflows, and Zapier workarounds with a modern go-to-market workflow engine.

Workflow builder routing a Salesforce lead through enrichment and assignment

Multi-trigger

Run the same flow off record updates and creates.

Scheduled runs

Re-run critical update flows periodically.

Cross-system routing

Manage complex flows involving multiple CRMs.

Turn product leadsinto opportunities

Route PQLs and product signups across the team for timely engagement with context.

Workflow canvas beside a log of scored product-qualified leads

Product signups

Enrich and route new users based on account fit, product activity, territory, and ownership.

Usage signals

Trigger the right sales motion when users activate, hit key milestones, or show expansion intent.

Manage routing policies globally

Build overarching policies to govern groups of routing queues to quickly fine-tune your go-to-market.

Policy list governing multiple routing queues beside global rule detail

Routing queues

Route evenly across territories and segments.

Governing policies

Set global rules and apply them to all queues.

Assignment logs

Review record assignments across your team.

It’s the control layer we’re using to run GTM from the same brain.
Matt McGonegleDirector of GTM Operations @ Cortex
Agent infrastructure

The infrastructure underneath the agent

Unified go-to-market data layer

Data

A unified data layer for every go-to-market agent.

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Default's go-to-market tool suite

Tools

Every tool agents need to run your go-to-market.

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Agent infrastructure for go-to-market

Default unifies your revenue data, gives agents the tools to act on it, and deploys an orchestrator that coordinates work across your entire go-to-market.