Changelog

New features and improvements to Default.

  1. New featureMCP

    Default MCP

    Agent access to workflows, routing, scheduling, and maintenance.

    Terminal running a Default MCP query that finds six closed-lost leads worth re-engaging
    • 60+ tools for read and write access to the full suite of Default products.
    • Build and trigger workflows, bulk-analyze logs for improvements, manage queues, review user integration mappings, and more.
    Read updateDocs
  3. New featureRoutingWorkflows

    Rules of Engagement

    Condense sprawling workflow logic into a single node, with global controls.

    Rules of Engagement ruleset routing inbound leads by region and company size
    • Write your go-to-market logic once, and drop it into any routing workflow in seconds.
    • Update dozens of workflows with shared logic in a few clicks.
    Read updateDocs
  4. New featureSchedulingWorkflows

    Form API Trigger

    Hand meeting scheduling agents instructions to qualify leads and provide availability.

    API Trigger node that starts a workflow when an outside system calls Default
    • The form API enables website chatbots to trigger Default scheduling workflows.
    • Guide chat agents to qualify prospects, suggest times, and set meetings.
    Read updateDocs
  5. New featureWorkflowsRouting

    Multi-trigger workflows

    Add various trigger types to critical go-to-market decision logic.

    Form Submission and CRM Record Created triggers both feeding the same Enrich Data step
    • Build one workflow for MQL routing, connecting every point of ingress.
    • Mix trigger types to route based off CRM updates and form-fills on the same canvas.
    Read updateDocs
  6. New featureScheduling

    book.md

    Install instructions for agents on your site to enable fully headless inbound scheduling.

    • One book.md file placed on your site guides AI search users through your scheduling flow.
    • Instruct a user’s agent to surface qualifying questions, pick slots, and schedule meetings.
    Read update
  7. New featureEnrichmentScheduling

    Pre-enrichment

    Accelerate inbound scheduling with background enrichment before form completion.

    HubSpot contact form with the email filled in and the company field in focus
    • Compile dense enrichment payloads while prospects are actively filling out forms.
    • Run background email validation for a near instantaneous display-scheduler experience.
    Read update
  8. New featureRouting

    Policies

    Govern numerous queues in a few clicks with over-arching policies that set general guidelines.

    Take turns equallyAssigns assignments to queue members in a round robin fashion.
    Round Robin
    Most available calendar timeAssigns assignments to queue members based on their availability.
    Availability-based
    Least recent assignmentAssigns assignments to queue members based on the recency of their assignments.
    Recency-based
    • Build a policy to dictate distribution strategy, meeting credit reallocation, and OOO handling.
    • Assign a policy to a new queue for one-click deployment, or edit dozens of queues at once by changing the policy.
    Read updateDocs
  9. New featureForms

    Pixel 2.0

    A new, global Default Pixel for form discovery and visitor de-anonymization.

    • One script that identifies every form on your site for seamless mapping and form management.
    • Enable visitor de-anonymization on select pages to trigger workflows for high-intent lead distribution.
    Read updateDocs
  10. New featureWorkflowsEnrichment

    Website visitor de-anonymization

    Run person and company-level de-anonymization as workflow triggers.

    Anonymous visit detected trigger that starts a workflow when an anonymous visitor opens the website
    • Vector, Demandbase, and clearbit data for premium coverage and accuracy.
    • Direct integration with the workflow canvas means seamless outbound assignment with minimal setup.
    Read updateDocs

The marketing engine behind the best teams

One platform to manage workflows, enrich records, route leads, and schedule meetings.

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