Comparison

Default vs Chili Piper

Default gives agents the infrastructure to route and book, while Chili Piper stays a standalone point tool.

WorkOS
Air
Hebbia
Cortex
Dust
Decagon
Owner
Airbyte
Tailscale
Listen Labs
Profound
Wispr Flow
fal ai
Perplexity
I knew of Default as a Chili Piper killer then we found out it was a lot more than that.
Matt McGonegleDirector of GTM Operations @ Cortex
Workflows

Build routing logic in a drag-and-drop builder

Collaborate, publish, and test workflows with other teams inside Default. No more jumping between Chili Piper, CRM and other tools to automate one workflow.

Automate workflows when leads book, cancel, or no-show

Turn form submissions, outbound emails, or cold calls into meetings with scheduling tools that work with you.

Real-time enrichment for your scheduling and routing

Default includes enrichment data from multiple providers to give you flexibility in the data you use.

Default vs Chili Piper routing
DefaultDefault
Lead routing & lead-to-account matching
Route off of created or updated CRM objects
Route any standard or custom CRM object
Route leads based on enrichment
Route leads based on CRM ownership
Route leads based on territories and segments
Drag-and-drop workflow builder
AI-based lead routing
SLA enforcement & escalations
Sync to Salesforce and HubSpot
Scheduler styling

Give prospects a branded scheduling experience

Customize fonts, colors, and logos on every scheduling asset.

Automatically follow up with inbound leads who don't book

Enroll leads who don't book into follow-up sequences to automate your inbound SLAs.

Run workflows when leads cancel or no-show your reps

Send emails, re-assign owners, or notify reps when leads don't show, reschedule, or cancel.

Default vs Chili Piper scheduling
DefaultDefault
Workflows for meetings booked, cancelled, rescheduled, or no-showed
Sync the data to multiple go-to-market tools
Custom branding, fonts, and scheduler settings
Advanced round-robin and calibration
Enrich every meeting with waterfall enrichment
Schedule meetings based on CRM ownership
Schedule from web forms
Schedule from booking links
Schedule meeting from in-app
Schedule meeting from events
Schedule handoff meetings
One-click scheduling from emails
Workflow logic

Build powerful workflows on real-time CRM data

Leverage Default's integrations and native enrichment to customize your workflow logic to your team's liking.

Easily track rep routing history for better admin visibility

Get visibility into routing logic that determined each lead's journey.

Send alerts to admins when workflows fail or throw errors

Configure alerts to send to admins when workflows require dedicated attention.

Default vs Chili Piper workflows
DefaultDefault
AI agents
Advanced CRM workflows
Round-robin reporting
Workflow runs reporting
Custom Slack notification
AI error notification for workflow runs
100+ native integrations to use for routing, scheduling or workflow execution

What our customers say

The world’s best revenue leaders are building their orgs on Default

WorkOS
Air
Hebbia
Cortex
Dust
Decagon
Owner
Airbyte
Tailscale
Listen Labs
Profound
Wispr Flow
fal ai
Perplexity
  • Default has been a really core pillar in our go-to-market tech stack - we have one tool to do it all.

    Mack Caruso avatar
    Mack CarusoDirector of Revenue Operations, Bland AI
  • It’s night and day compared to before. Thanks to Default, our revenue system just works, and the team trusts it.

    Korey Beaver
    Korey BeaverMarketing Operations, People Data Labs
  • Because we moved to Default, we were able to bring more structure to how we think about go-to-market.

    Sarah Madden
    Sarah MaddenHead of Revenue Operations, FERMÀT

Agent infrastructure for go-to-market

Default unifies your revenue data, gives agents the tools to act on it, and deploys an orchestrator that coordinates work across your entire go-to-market.