Queues
Route leads to the owner or round-robin them for queues.
Routing built and operated by agents
Build powerful lead routing logic with agents.
Routing agents
Lead routing engine built for agents to read and operate on.
Guardrails
Build policies so agents never miss-route your most important leads.
Every routed lead is logged and reversible
Every change is tracked. Outcomes are measured against the routing decision.
Admin changes
Every rule change is versioned and attributed, with one-click rollback.
Agent changes
Every action agents take is tracked, logged, and reversible in seconds.
Connected to the data layer
Every routed lead has access to data from your entire tech stack.
Real-time
The data layer makes the Default routing lightning-fast.
Error-free
The data layer makes the Default routing error-free.
“I don’t just see Default as a Chili Piper replacement anymore. It’s the control layer we’re using to run GTM from the same brain.”
Matt McGonegleDirector of GTM Operations, Cortex
Agent infrastructure
The routing logic for your agents
Text-to-workflowIn betaTurn plain-language requests into working systems for reps, admins, and leaders.
Native accessMCP access to data and tools for every agent, whether built inside Default or on top of it.
IntegrationsBi-directional sync with the revenue tools your team already runs.
Unified dataDeterministic person and company matching across every source.
Agent infrastructure for go-to-market
Default unifies your revenue data, gives agents the tools to act on it, and deploys an orchestrator that coordinates work across your entire go-to-market.